PAYMENT & SUPPORT

How Engagements Are Structured

Long Legacy Collective engagements are structured based on scope, timeline, and level of support required. Pricing and terms are confirmed in writing prior to the start of work through a proposal or statement of work.

Most engagements are project based, though some consulting, facilitation, or support services may be hourly depending on the nature of the work.

Invoicing & Payment

Invoices are issued according to the terms outlined in each engagement agreement. Payment methods and timelines are clearly communicated prior to project kickoff.

We work with a range of organizations, including public sector, nonprofit, and private partners, and billing is aligned with standard professional services practices.

Client Support & Communication

Once engaged, clients can expect:

• Clear points of contact

• Defined communication cadence

• Timely responses to questions related to active work

• Professional documentation and follow-through

Support is provided in alignment with the scope of the engagement to ensure clarity and efficiency.

Questions?

If you have questions about engagement structure, invoicing, or support, we’re happy to discuss them during a discovery call or prior to engagement.